Blank values overwrite existing constituent information - When processing BBIS Event Registration Transactions

When registering for an event using the new Event Registration Form in BBIS, you might notice that blank values from the form can overwrite existing constituent information for the matched constituent.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch

Steps to Duplicate

1) Register for an event in BBIS using the new Event Registration Form, leaving some fields, such as Phone number, blank on the form.
2) Download the transaction into CRM.
3) Make sure the constituent is auto-matched, then validate and commit the batch.
4) Notice that the blank phone number value has overwritten the matched constituent's phone number.


 Blackbaud Internet Solutions
 4.0.180, Service Pack 15

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