Unable to view all the text entered in the Consent Statement and Privacy Policy when looking at consent records

In The Raiser's Edge Patch 8 you have the ability to track consent for GDPR. When viewing a large block of text for the Consent Statement or Privacy Policy, you are unable to view all the information as the window cannot be resized.

This is resolved in Raiser's Edge 7.96, patch 11, released in May - June 2018 and applied to databases in Blackbaud Hosting Services. If your database is installed locally, download and install the latest version and patch, if applicable. For more information on patch 11, see What is in patch 11 for The Raiser's Edge 7.96?

Steps to Duplicate

  1. Install Patch 8
  2. Add a consent combination in Config -> Business Rules -> Consent
  3. Open a constituent record
  4. Click on the consent button
  5. Populate the fields and enter a large piece of text into the Privacy Policy & Consent Statement
  6. Save & Close
  7. Re-open this consent record, observe you cannot see the entire text


 Raiser's Edge

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