What is the payment plan I should use if I want to set up an account for a family in Smart but I only need it for record keeping purposes?
The Bookkeeping plan is a plan that schools can use for families if the intent for these accounts is for record keeping purposes only. What makes this different from a regular payment plan is its limitations on what a parent cannot do if they are on that plan versus a parent who is on a regular payment plan.
Unlike the regular payment plan, families on a Bookkeeping plan are not able to do the following: - Create and access their online Smart account - Make payment installments either via the web, mailing a check, mobile app or by phone. - Have access to the Parent Contact Center - Receive invoices either via regular mail or via email
There is a one time admin fee for a family in the Bookkeeping plan and this is charged directly to the school. To find out the rate of the Bookkeeping plan, please contact Support. For help contacting support see: How do I contact Customer Support?