In the Pending families view:
- Click Enrollment > Pending Families
- Click Grade
- Select grade N/A
- If needed, scroll to the bottom of the page, change Show Rows to Select 100
- Change View Mode from family view to student view
- Click the check box next to the word Family to select all students in this view
- Click Select Action
- Click Delete Students
- Click Submit
How do I manually rollover a family account from one school year to the next?
Refer to Knowledgebase article How do I manually re-enroll families?