BBIS record search part functioning incorrectly

When using the record search part in BBIS to search for last or first names starting with a certain letter it is functioning differently than expected. It is searching for last or first names using the letter in the name and not searching for last or first names starting with the letter. 
The Record Search part is designed to locate any records that contain the characters searched.  This is the expected result when using this part. 

Steps to Duplicate

1. Create Record Search part in BBIS
2. Type in one letter to the Last name field
3. click Search
4. See that the Last name field brings up any name that has that letter in it, not all last names starting with that letter

Environment

 Blackbaud Internet Solutions
 4.0
 4.0.178

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