Error: ActiveX component can't create object- when clicking Credit Card Updater

Users report an error when attempting to send or receive data with the Credit Card Updater service

This is resolved in Raiser's Edge 7.96, patch 11, released in May - June 2018 and applied to databases in Blackbaud Hosting Services. If your database is installed locally, download and install the latest version and patch, if applicable. For more information on patch 11, see What is in patch 11 for The Raiser's Edge 7.96?

Steps to Duplicate

1. Log into Raiser's Edge
2. Navigate to Administration
3. Select Credit Card Updater- error occurs: Error: ActiveX component can't create object

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