Address Auto-complete does not provide a full Postcode when adding address in Raiser's Edge NXT

When adding an address in Raiser's Edge NXT, you are able to use the Address Auto-Complete function to find and addresses. When entering some addresses, the full postcode is not showing and when you select the suggested address, the full postcode does not populate on the record.
We are currently evaluating this issue and will update this article when we have more information

Steps to Duplicate

  1. Log into Raiser's Edge NXT and open a Constituent record
  2. Choose to Edit Addresses from the Contact information tile
  3. Choose the option to add a new address and enter an address type
  4. Enter the address in the 'Search for an address' area and notice the full postcode does not show
  5. Select the address from the list and notice the full postcode in not entered in the record


 Raiser's Edge

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