General Ledger Reports do not always reflect the most current balances when running the report in webview via the Run option from the report list screen

When working in FE NXT webview, if you edit a record or post a new batch, the results may not immediately affect reports depending on how you go about running the report. There are 2 ways to run a report. It's possible to run a report using the " ... " menu and clicking Run, as well as to click on the report and click Run at the very bottom. If you have just made changes or posted within database view, it may take a short time for the report to be refreshed if run a report using the Run option via the "..." menu.  Ideally, the processing would be consistent no matter where you click run.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. After posting, log into NXT webview > Reporting > click the "..." beside a report and choose to run it
2. The values may not reflect the updated amounts based on what just posted, unless the report goes through "Validating > Processing > View report". It may instead jump right to "View Report"
3. Back on the reporting page, click on the report
4. At the bottom, click Run > notice the values are updated based on what just posted after processing through "Validating > Processing > View report"



 Financial Edge

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.