Fundraiser Summary gets value from designation amount whereas the Opportunities page gets value from Accepted ask amount

You might notice that the Accepted Ask Amount value on a constituent's Fundraiser tab > Opportunities and Asks subtab has a different amount shown than the sum total of the values contained on the "drill-through" page (clicking the Accepted hyperlink value to go to the Opportunities page for the Fundraiser). 
We are currently evaluating this issue for a fix in a future service pack. 

Steps to Duplicate

1) Go to the Fundraiser tab > Opportunities and Asks subtab.
2) Notice the total Accepted amount shown.
3) Click the Accepted hyperlink to go to the Opportunities page for those accepted opportunities
4) Export those values into an Excel sheet > sum the total of the Amount column
5) Notice that the amount is different than the value on the Fundraiser tab > Opportunities and Asks subtab

Environment

 Blackbaud CRM
 4.0
 4.0.178.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.