To find the username on any constituent or Administrator record in Luminate Online:
  1. Navigate to Constituent360 > Constituents
  2. Enter the individual's name
  3. Click Find
  4. On the result returned, click View under the Actions column*
  5. In the Biographical Information section, find the User Name: field

*An Administrator record will be indicated as such under the Admin column. There will be a yellow box with the word Admin in it.