Fundraiser On the GO Shows Blank Screen

Fundraiser On the GO Shows Blank Screen if there are not any prospects which is different than how it was previous to upgrading to Version 4.0 SP15
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

1. Login to BBCRM.
2. Link your user to a constituent that has a Fundraising constituency associated with their record.
3. Add yourself as a prospect manager to a record with no prospects assigned to you.
4. Go to the prospect functional area.
5. Click Fundraiser on the go.
6. Paste the url into a browser.
7. Notice how there's a blank screen.


 Blackbaud CRM
 4.0 (Service Pack 16)
 4.0 SP15

Was this article helpful?