When a recipient opts out of an Online Express email, the following changes are made in Online Express and The Raiser's Edge:
  1. The email address is automatically added to an email opt-out list on the Online Express server
  2. The email address is automatically added to the Unusable emails list in the Online Express plugin
  3. A Consent record is automatically added to recipient's constituent record in The Raiser's Edge the next time a user navigates to the Online Express plugin (If Consent tracking is enabled in the Online Express plugin)
User-added image
  1. The Response column on the Appeals tab of the constituent record will update to Opt-Out for the in the row containing the email job that caused the opt out (If a user clicks the 'Add this data to RE'  button in the email job after the recipient opts out)