I am unable to enter an authorization number for a payment with a credit card payment method. Authorization number is grayed out on a payment record with a credit card payment method.
Have a user with Supervisor rights navigate to Administration>Set up System Security
1. Open a security group 2. Highlight and check Accounts Receivable under System Components 3. Highlight and check Records under Accounts Receivable Privileges 4. Select Options... 5. Under Record Types, highlight and Check Payments 6. Ensure that Credit Card Details is checked under Miscellaneous Options 7. Save and close the security group