When users on our installed product work to roll over the budget, the budget takes the step of taking unallocated funds and adding them back into their respective Categories. There are occasions where these unallocated funds will inadvertently convert to Reserve Funds. This is not expected behavior, but can be corrected with assistance from our Technical Support team.
In order to correct your Budget and convert your Reserve Funds back to Categories, please contact us with the customer support number for GIFTS listed at https://www.blackbaud.com/contact-us/ which will always have the most up to date information.
We will be able to provide you with a script that you can run against your database that will correct this issue.