Constituent With Gift During Current Year Showing Up in NXT Webview LYBUNT List

When accessing the LYBUNT Donors list within Raiser's Edge NXT webview's Fundraising > Analyze > Retention tab, a donor shows up who has given gifts during the current year.
We are currently evaluating this issue and will update this article when we have more information.
 

Steps to Duplicate

1.  Login to NXT webview
2.  Go to Fundraising > Analyze > Retention > LYBUNT Donors list
3.  Click on the number of donors to pull up the list.
4.  Notice that Richard Towne shows up in the list
5.  Click on Richard Towne from the list on the right side
6.  Notice he has gifts during the current calendar year which their Fiscal Year is based on and the gifts are not soft credits.

Environment

 Raiser's Edge
 7.96

Was this article helpful?