Clients find that using Dashboards works to their advantage when they want a quick glance at reporting data. Building a dashboard chart helps to break down results using codes so that they know which fund or program area their moneys are being appropriated to. There are circumstances, however, when a user may want more details and clicking the bar in the chart may not yield those results.
If you happen to see 0 results when clicking a bar in your chart despite results showing in the chart itself, we strongly suggest that you switch browsers and access the data using Internet Explorer. This behavior only seems to occur when using Firefox currently.
Our Product Development team has been made aware of the issue and they are working to investigate further. We will update this article as needed with more results from that investigation.