After changing our organizations name for Blackbaud the Omnibar still show the old name

I followed the steps to change our organization's name  and when I log in the Omnibar that allow me to switch between our database is still showing our old name. Our Blackbaud.com account shows the new name as does our Altru landing page.

Article Number: 116974

Products:

  • Altru_Arts_Cultural
If you experience this please click Chat with Support and reference this article.

Steps to Duplicate

  1. Change organization name 
  2. Confirm that name has changed on my Clackbaud.com account
  3. Log into Altru
  4. See that the Omnibar still has the old organization name 

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