Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
When looking in the online directory, some users appear under Academic or Non-Academic. How can they be removed from these sections?
This depends on the user's membership in either an Academic or Non-Academic department in Core. To remove a user, follow the steps below.
1. Go to Core > Users/Access > Profile > Edit User Profile Data 2. Search for the user 3. Select the Employment Tab 4. Edit the user's employment. 5. Under the Departments section, remove the user's membership in the departments that should not show in the directory.