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I am unable to access Altru when linking from Blackbaud.com. When accessing Altru from Blackbaud.com, I am receiving an "Authentication Required" message. Our data set was recently converted and when I go to blackbaud.com, login, and then go to the altru drop down link, I am not able to connect to the system. It repeatedly asks for authentication. It previously worked prior to our final data conversion.
Article Number: 117055
Products:
We are currently evaluating this issue and will update this article when we have more information.
