Error when refunding a credit card

When refunding a credit card donation, this error appears:
"Data could not be saved. Server was unable to process request. ---> The amount to refund exceeds the unrefunded amount."
This error can occur when the donor does a charge back on the payment. Check your payment processor to see if there was a chargeback.

Steps to Duplicate

1) Edit a payment
2) In the Adjustment Details tab, enter the adjustment date and adjustment post date. 
3) Mark the checkbox for "Refund card on save"


 Blackbaud CRM

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