Web Form Sign In screen will not close when clicking the X or Cancel

When clicking the X or Cancel on the Sign In screen on web form, the box will not close.
This issue is now resolved. If you experience this issue, please Click Chat with Support and reference this article.

Steps to Duplicate

  1. Open Chrome or Firefox and log into Altru
  2. Navigate to Web > Manage Program Forms
    • Note: This may also occur with Donation forms, Membership forms, Event registration forms and Combination forms.
  3. Click drop down next to program form that is Live on website
  4. Click drop down next to form that is live on website and click on URL
  5. At top right, click Sign In
  6. Click X or Cancel to close the Sign In screen and nothing happens

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