In FIMS you have the option to keep Dashboard data offline, and only refresh on a schedule. However, if your scheduled refresh is either not scheduled properly, or the server task is disabled, the Dashboard will stop refreshing. To enable automatic Dashboard refreshes do the following:
  1. Log into FIMS and from the menu - Tools > System Utilities > Dashboard Management
  2. Under the "Use Dashboards Offline" section, make sure all 3 boxes are unchecked 
  3. Select Ok
  4. Go to Reports > Dashboards > Open the Dashboard needed 
  5. Once the dashboard opens select "Refresh" in the upper right hand corner
If you want to keep Dashboard data offline, please reference the Knowledgebase article here.