Recurring Gifts from BBIS show $0 dollar amounts in batch when the start date and day of the month are set to different days

The issue occurs with any Donation Form part, including the Advanced Donation Form, when the starting date is set to today’s date, and the Day of Month is set for any day other than today or vice versa. If both days are set to today’s date, or both are set to future dates, then the amount shows correctly in batch. This is occurring on all recurring frequencies (monthly, quarterly, annual).

Article Number: 117276

Products:

  • Blackbaud_CRM
  • Blackbaud_Internet_Solutions
We are currently evaluating this issue for a fix in a future service pack 

Steps to Duplicate

1. In BBIS, create a donation form that allows recurring gifts
2. Add a recurring gift with the following information
     - Amount  $5.00
     - Type of gift - Recurring gift
     - Frequency - Monthly
     - Start date: Today
     - Day of month (different date than today)
3. Click continue
4. Fill in Information and click Checkout
5. Go to CRM > Web transactions > Transactions > Pending transactions > Donation > Download
6. Open the batch > The transaction shows a $0 amount

Environment

 Blackbaud CRM
 4.0
 4.0.166.0

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