Additional Donation still shows on data after being removed by donor

Using an Event 2.0 form, if a user on Step 1 adds an additional donation to any event then proceeds to Step 2; changes mind and goes back to Step 1 to remove the additional gift it still shows on the email acknowledgment, confirmation screen, and data to Raiser's Edge.

Note: This is the same for free and paid events
We are currently evaluating this issue and will update this article when we have more information

Steps to Duplicate

  1. Access any event form 2.0 with additional donations enabled
  2. Complete the form and choose to give an additional donation
  3. Proceed to Step 2 to enter Registrant information
  4. Decide not to give an additional donation and click Previous to go back to Step 1
  5. Remove additional donation
  6. Proceed to Step 2 to enter Registrant information
  7. Complete Step 2 and if the event has fee click to Step 3
  8. Submit form and observe acknowledgment email and confirmation screen still show additional donation amount that was removed. Also observe the event data within the BBNC plugin in RE shows an additional donation as well.


 Blackbaud NetCommunity

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