If you created the current Scheduled Program by copying another Scheduled Program that had online pre-sale for members configured, please note that the pre-sale information will not copy over. You will need to manually add that information to the new Scheduled Program.

To do that:
  1. Go to the On-Sale tab of the Scheduled Program.
  2. Click the On-Sale tab
  3. Click on the circular chevron next to Online Sales and click Edit
  4. In the On-sale Period Begins drop down choose Specific Date
  5. Add the specific date information to the Date Field
  6. Check the box to Allow members to buy tickets in advance
  7. Add the specific membership program and levels that are allowed to buy these tickets in advance.