Why does Username Generator now require email fields to be populated if not sending an email?

Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same.  
We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.

On March 7, 2018, a popular enhancement request was implemented to allow the username generator notification to be customized. 
You can avoid the need to enter information into the 'required' fields each time you use the Username Generator by populating these fields for the new notification type- even if you don't intend to use it.

This can be completed under onBoard> Settings> Notifications> Username Generator.

Steps to Duplicate

When using onBoard> Settings> Username Generator:
In the final step (header: Step 4 of 4), you have options to 'Save' or 'Save and Send' an E-mail.
If you click 'Save' (don't send email), the system will ask you to populate the required fields: 'Reply E-mail', 'From Name', and 'Body' before proceeding.

Was this article helpful?