What are the default settings for the Total Number of Visits Smart field in Altru?

The Total Number of Visits smart field is a default smart field that is added to every Altru database. This smart field returned the total number of times a constituent has visited your organization in the past 12 months. This smart field can be edited to fit the needs of your organization, so if there is something not working correctly you may need to reset the parameters back to the Default settings.

Article Number: 117435

Products:

Blackbaud_Altru

Click Administration > Smart Fields
Click the arrow beside the Total Number of Visits smart field
Click Edit
Click the Parameters tab
Make sure all of the following values are specified for each field below:

Value to Return: Total number of applications
For: Constituent Revenue
Include $0 payments/orders: TRUE

Note: When you select this option, the Total Number of Visits smart field pulls in orders with $0.00 tickets (in addition to orders with tickets that were discounted to $0.00 that were already included in this definition).

Revenue Types: Nothing marked
Transaction type/Application: Nothing marked
Application Selection: Admission Visits

Note: This query can be edited. If something is not working correctly, you may need to reset the query back to default settings.

Date Range: Relative Dates
Time Period: Years
Years: 1

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!