Viewing the results of a Constituent List in NXT Webview, records show with email address and/or phone number that is not on their record, but is on a separate Constituent record
We are currently evaluating this issue and will update this article when we have more information.
If you notice this problem, please contact Support and provide the following screenshots to demonstrate the issue. **Constituent record in NXT webview showing incorrect phone or email address **Same Constituent record in RE Database view of the phone/email tab with Inactive entries displayed **Tenant ID
Steps to Duplicate
Login to NXT Webview Open a list that contains records View the Constituent Summary and note the phone number and email address included Login to Database view and open the same Constituent record Go to the Telephone numbers and view Inactive. The telephone number listed in the Constituent Summary in NXT Webview is not on this record Go to the email address tab and view inactive. The email address listed in the Constituent Summary in NXT Webview is not on this record.