I would like to upgrade to Progress 11, what files do I need to do the upgrade and how can I get those files?

I would like to upgrade to Progress 11, what files do I need to do the upgrade and how can I get those files?
To upgrade to Progress 11, you will need the following below. You will need to upgrade the FIMS database server and any terminal or remote desktops servers as well if you use terminal or remote desktops servers in your environment. 

If you would like someone to do the Progress 11 upgrade for you, please let us know and we can discuss the current available options for that.

1. The upgrade documentation. 
2. Your license for Progress 11.6
3. Your license for Progress 11.6.4 service pack
4. The 11.6 upgrade file
5. The 11.6.4 service pack file.

Please call FIMS customer support or create a case on Case Central and we can provide the above 5 items for the upgrade to Progress 11 on the FIMS database server and any terminal\remote desktops servers.

Environment

 FIMS

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