We created a Pre-Altru Payment method to help us enter payments that were processed in our legacy system before we were live with Altru. Why do these payments appear on reports, including Total Revenue and Payments?
All payments, including Pre-Altru Payments, will appear on the Total Revenue Report. These should only be temporary though while your organization makes the transition to Altru and shortly after going live. The staff has been entering transactions into Altru that were processed outside of the system before the go live date, like memberships or group sales payments, for example. Once all of the pre-Altru transactions have been entered, the Pre-Altru payments will stop appearing on the Total Revenue Report.