Accounts by year dashboard account actual amounts do not match account records

Specific users that have project and account security may report that the Analysis dashboard for Accounts by year will show actual amounts for an account that do not match the actuals on the account record in General ledger> Accounts.  In comparison, users with supervisor rights could see the accurate amounts on the accounts by year analysis dashboard.
Click Chat with Support to report the service disruption:
Please provide your tenant ID for NXT web view
Also include the exact steps that your are taking in web view

Steps to Duplicate

1. Log into Web view as user with account security
2. Click on Analysis> Dashboards>
3. On the Accounts by year report
4. Click on the Actuals to drill down
For the affected account the amounts for the actuals are incorrect, when compared to the account record under General ledger>Accounts

 

Was this article helpful?