Check the Number of Members allowed on the Membership Level
- Click on the Memberships tab > Click on the name of the Membership Program
- Click on the Terms and Levels or Levels tab > Click edit
- Note the number of members allowed on the membership
Check the number of members on each relevant membership:
- Click Constituents > Click Constituent Search
- Search for and select the Constituents
- On the constituent's record click on the Memberships tab
- Click edit members next to the membership
- Click the gray square next to the extra member > press the delete button on your keyboard
- Click Yes, when asked if you want to delete the line > Click save
- Repeat Steps 1 - 6 for the other constituent that is involved in the Merge and any other memberships that have more members than allowed on the membership record