BBIS Event Registration Form 2.0 allows more than the maximum number of registrations on step 1 of the form

When registering for an event using the Event Registration Form 2.0 in which the maximum registrants available per checkout field is set, step 1 on the form allows users to add more than the maximum allowed. On step 2 of the form, selecting a number higher than the set maximum from the quantity drop-down will result in the error, "Maximum allowed registrants per checkout is [Maximum number set on the form]".
This has been resolved in Service Pack 18 (4.0.180.1804). Please download and install the latest Service Pack or Hot Fix which contains all fixes from previous patches.

Steps to Duplicate

1) Add an Event Registration Form 2.0
2) Under options, set the Maximum registrants available per checkout to 2
3) When registering for the event, add 4 attendees on Step 1 of form > Click continue
4) On Step 2 of the registration, set the quantity to 4 > Click Next
5) Notice you get the error "Maximum allowed registrants per checkout is 4"

Environment

 Blackbaud Internet Solutions
 4.0
 4.0
 4.0.180.1804
 4.0.180.62

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.