Error: Licence fetch - when logging into Blackbaud Links

When logging into Blackbaud Links there may be a Licence Fetch error that appears.
This is in relation to the version of Blackbaud Links that is installed.
Try each of the following steps in order, until the issue is resolved.
  1. Complete the steps in What ports and URLs need to be open / allowed for Blackbaud Links
  2. Download the latest version of Blackbaud Links from the Downloads page on www.Blackbaud.com

For Hosted customers, contact support and reference this article.

Environment

 Raiser's Edge

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