When checking out of the Estore there is not a character limit on the form allowing users to enter names exceed the allowed maximum. This causes the error First/Last name cannot exceed 50 characters when downloading the transaction to CRM.
We are currently evaluating this issue for a fix in a future service pack.
Steps to Duplicate
1. From BBIS as an end user navigate to an Estore storefront. 2. Populate your cart with an item. 3. From your cart, check out now. 4. Do not create a new user, continue as a guest. 5. Note the name fields do not have a character limit. 6. Populate the First or Last name with a name exceeding 50 characters. 7. Complete the transaction. 8. From CRM navigate to Web>Manage Web Transactions>Attempt to download the transaction. Note the error First/Last name cannot exceed 50 characters.