When in the process of generating correspondence, users must finish the process in the Generate Correspondence wizard by clicking 'Generate Correspondence'. In very rare circumstances, the button may appear to be missing. The reason for this is due to the space of the screen not being large enough for our windows to display properly. What follows is a suggestion that should resolve this behavior.
If you notice that the Generate Correspondence button is missing when you go to create letters and/or emails, please take the following steps:
In Internet Explorer - 1. At the top right of the browser, click the gear-shaped icon 2. Scroll down to Zoom > Set this to 100% 3. Maximize the GIFTS Online window if you have not done so already
In Firefox - 1. At the top right of the browser window, click the icon that appears as three horizontal bars 2. Click the percentage in the middle of the + and - sign to reset to 100% -or- 1. Hold Ctrl key and press 0