Error: Could not download transaction with ID " ". The error was: The ID of the designation <BackOfficeID_Guid = '00000000-0000-0000-0000-000000000000', BackOfficeID = '0', ID = '1'> could not be found.

After downloading a Classic Event Registration transaction with an additional donation, the Event Registration transaction can be committed successfully, but the Donation transaction that is produced for the additional donation after the committal fails with the error message:
"Could not download transaction with ID "7066". The error was: The ID of the designation <BackOfficeID_Guid = '00000000-0000-0000-0000-000000000000', BackOfficeID = '0', ID = '1'> could not be found."
We are currently evaluating this issue for a fix in a future service pack.
 

Steps to Duplicate

1. Create a Classic Event Registration form that allows additional donations.
2. Fill out the Event Registration form to send a transaction to CRM.
3. In CRM, navigate to Web > Manage web transaction.
4. Download the Event Registration transaction.
5. Commit the batch the Event Registration transaction downloaded into.
6. A Donation transaction will be produced for the additional donation and it will immediately go into the Failed Transactions tab in the Web > Manage web transactions area.

Environment

 Blackbaud CRM
 4.0
 4.0.173

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