One company paid the security deposit and facility rental. But I don't know why the security deposit can't be processed by deposit.
If you experience this issue make sure the drawer that holds the payment is in the Approved drawer list with a status of approved. Also make sure the deposit process includes a deposit template with the correct revenue source/payment method and the deposit date includes your payment. If all of those conditions are true and you're still experiencing this issue chat with support and reference this article.
Steps to Duplicate
Make sure you have a security deposit that sits in an approved drawer
Click treasury > Review deposits
Click Start process > choose a deposit template that includes the Group Sales and the appropriate payment method
After the process is ran notice that the transaction didn't pull into the deposit process. If you attempt to link the payment manually to the deposit it doesn't show in the search results
Click Treasury > Deposit Search
Search for and select the deposit
Click unlock deposit if the deposit has been locked (skip to step 4 if deposit has already been unlocked)
Click link > search for the payment and notice that it doesn't show in the results