Error: The license entered is not formatted correctly - when entering the Mass Merge license key

Users report that nothing happens or a message is returned when entering the Mass Merge license key

Error: Unfortunately, we've detected a problem with your license
OR
Error The License Entered Is Not Formatted Correctly
OR
No message occurs

Article Number: 118080

Products:

Raiser_s_Edge_RE

Please review article 114562 and reach out to Support for assistance.

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