Intermittent printing in Altru when using Google Chrome

we're receiving reports that sales intermittently won't print itemized and/or credit card receipts in Google Chrome. When attempting to print sales documents in Google Chrome you may receive an error message of itemized receipt failed to print or credit card receipt failed to print. 

Additionally you may encounter issues where receipts print intermittently or the signature receipt for a a credit card transaction does not print
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

  1. Click Sales > Daily sales
  2. Click on a ticketing button
  3. Click on Credit card > swipe the credit card
  4. Click save > Click complete

Environment

 Altru Arts & Cultural

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