This is caused when the parent or student role is missing on the report admin access to the embedded report "Transcripts". 
  1. Hover your mouse over Analysis on the top menu
  2. Select Reports
  3. Click on Report Admin
  4. Enter Transcripts in the Report Search box then click Find
  5. Click on Role across from Transcripts E
  6. Select Parent and Student from  Available Roles 
  7. Click Save & Exit
  8. report