Application screen in Batch is showing that amounts are not fully applied after a batch is committed.

Users may find that pledges that are completely paid off via batch will have their application details rendered incorrectly when reviewing the committed batch. The application details on the revenue itself appear correct on the revenue record page in CRM.
 We are currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

  1. Setup a a pledge on a constituent record, filling out the amount, designation, payment type, etc... and save
  2. Navigate to Batch Entry and add a new Enhanced Revenue Batch
  3.  Add the constituent from step 1 to the batch and enter the amount of the full balance of the pledge as the amount. 
  4. When the application window pops up, fully apply the amount towards the pledge and remove any unapplied donation rows at the bottom of the application window.
  5. Update the projected totals and validate the batch.
  6. Progress the batch through the configured workflow.
  7. Commit the batch.
  8. Open the committed batch, click on the row with the pledge payment and click Revenue > Apply.
  9. Note that the full amount displays as unapplied.


 Blackbaud CRM

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