Some Volunteer information is missing from the Constituent record in the NXT Web View

Users may notice some Volunteer information missing from the Constituent record in the NXT Web View.  This information does appear on the record in the Database View.  
Currently, information stored on the General section of the Volunteer tab on the Constituent record in the Database View will not sync over to the Web View.

Please reference the Volunteer NXT Help Guide to confirm which informaiton will appear in the Web View.

Steps to Duplicate

1. Log into Raiser's Edge NXT Wev View
2. Open any Constituent record
3. Scroll down to the Volunteer tile
4. Notice that certain information (e.g. Volunteer Type) is missing 
5. Log into the Raiser's Edge Database View
6. Open the same Constituent record
7. Select Volunteer tab
8  Select General 
9. Notice there is data populate for Volunteer Type.

Was this article helpful?