Changes to billing information do not carry over to payment page for Event Registration form

When adjusting billing information on the Checkout step of an Event Registration form, the adjustments do not carry over to the payment page.
We are currently evaluating this issue for a fix in a future service pack.

Steps to Duplicate

1. Create a new Event Registration form(not the classic form) and add it to a page.
2. View the page.
3. Fill the form out with an attendee and choose an event for the attendee to attend.
4. On the Checkout step of the form, mark the checkbox labeled, "Use an attendee's contact info for billing" and select the attendee registered for the event.
5. Make a change to the information listed for the billing information.
6. Click Continue to move to the payment page.

Environment

 Blackbaud CRM
 4.0
 4.0.180.1600

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.