Error: Failed to save bank reconciliation progress. Could not load type 'Blackbaud.PIA.FE7.AFNInterfaces.IBBNXTBankRecHelper' from assembly

When saving the bank reconciliation in FENXT, the following error may occur - "Failed to save bank reconciliation progress. Could not load type 'Blackbaud.PIA.FE7.AFNInterfaces.IBBNXTBankRecHelper' from assembly 'Blackbaud.PIA.FE7.AFNInterfaces, Version=7.99.9.9, Culture=neutral, PublicKeyToken=d32fc0c6276b37c8"
Click Chat with Support to report the error:

Please provide your tenant ID for NXT web view
Also include the exact steps that your are taking in web view

In the interim, reconcile the bank using Cash Management in database view.

Steps to Duplicate

1. Login to FE NXT
2. Navigate to Treasury > Banks Accounts
3. Click on the desired account
4. From the Actions dropdown menu, select "Reconcile"
5. On the "Get Started" tab, enter the appropriate values and click Next
6. On the "Match Bank Feeds" tab, proceed with matching and click Next
7. Click Next 
8. On the "Finalize" tab, click "Reconcile Now"
9. Click "Yes" to the prompt "Do you want to reconcile now?"

 

Environment

 Financial Edge
 7.87
 7.87.164.0024

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