Benefit Details Missing When Adding a Registration Option to a Fully Paid Registration

Users may find that when adding an event registration option(s) to an existing fully paid registration that the benefit details do not populate in the one-off payment form or in batch.
 We are currently evaluating this issue for a fix in a future service pack.
 

Steps to Duplicate

  1. Open an Event that has an event registration option with a benefit attached.
  2. Register one constituent to the event.
  3. On the registration page, click "Add Payment" from the top left under Tasks
  4. Pay off the event registration.
  5. Run a Post to GL process that will process this revenue record
  6. Navigate back to the registration record and edit the registrations
  7. Add an unnamed guest with an option that includes a benefit
  8. On the registration page, click "Add Payment" from the top left under Tasks
  9. Pay off the event registration.
  10. Note that the receipt amount is incorrect and that the benefit was not included.
  11. * When processed in batch, the benefit is included and the receipt amount is correct.

Environment

 Blackbaud CRM
 4.0
 4.0.180.1600

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