NXT Fund and Campaign Categories do not match database view

When updating Categories in database view, these updates may not be reflected in web view.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

Create a new Fund Category or Campaign Category in Database view. Inactivate some others. Wait any number of days.
In NXT, go to Analyse > Retention
Click on the drop down for Campaign Category or Fund Category. The new category is not there. Inactive categories are still there.
 

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.