Unable to delete an Address record

Opening an address record and select Edit, the Delete option is grayed on specific records.

Article Number: 118556

Products:

  • Raiser_s_Edge_RE
Open the Address and Add a Country to the Address and Save and Close it.
Open the Address again and Delete is an available option.
 

Steps to Duplicate

1. Login to The Raiser's Edge as Supervisor
2. Navigate to a specific record 
3. Go to the Addresses tab
4. Select and Open the Preferred Address
5. Click Edit on the Menu Bar and see Delete is grayed out
6. Note address may or may not be shared

Was this article helpful?

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!