Unable to delete an Address record

Opening an address record and select Edit, the Delete option is grayed on specific records.
Open the Address and Add a Country to the Address and Save and Close it.
Open the Address again and Delete is an available option.

Steps to Duplicate

1. Login to The Raiser's Edge as Supervisor
2. Navigate to a specific record 
3. Go to the Addresses tab
4. Select and Open the Preferred Address
5. Click Edit on the Menu Bar and see Delete is grayed out
6. Note address may or may not be shared

Was this article helpful?