When navigating to Total Revenue and Payments report, I am receiving a pop up for my username and password

When navigating to Total Revenue and Payments report and attempting to export the report, I am receiving a pop up for my username and password when I am already logged in to Altru

Article Number: 118564

Products:

Blackbaud_Altru

If this issue occurs in your database try refreshing the page or exporting the report to a different format. If you're unable to export the report to a different format please chat with support and reference this article

Environment

Affected Product Altru Arts & Cultural

Affected Version (from previous KB) 4.99

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