If an email does not prompt a user(s) to take the desired action or if a user is reporting they received an unexpected email, it may be helpful to check what emails the system has sent.

  1. Login to your system and select Site > Users > All Users
  2. Click into the Search bar at the top and enter the Name, Email Address or UID of the User you are looking for.
  3. Click their on account when it appears.
  4. Once in their account, click on the button labeled Email Logs.
  5. View the list of emails sent from the system to determine if this user received the email intended for them.